SUSTAINABILITY & BUSINESS REPORT 2019

Group Figures 2019 (€ bn)

61.2

Assets

48.6

Gross Loans

47.4

Deposits

Market Share of Piraeus Bank

29%

Loans

29%

Deposits

17%

Brokerage

38%

Leasing

29%

e-users

31%

Bancassurance

29%

Branches

30%

ATMs

25%

Cards Acquiring

11%

Asset Management

Customers

Piraeus Bank was the 1st Greek bank, from the whole world, that participated in the formation of the Principles for Responsible Banking – UNEP FI 5.5 mn

Active customers in Greece

95%

of the customers assessed their overall experience with Piraeus Bank as "Excellent/Good"

Human Resources

11,555

Employees (FTEs)

81%

Participation in Culture Survey with >70% average of positive answers

130

Volunteering and corporate
responsibility actions

449,105

Training man-hours in the Bank

97%

Completion of performance evaluations of Become and Achieve

34,333

Persons in the community who benefited from
the volunteering and corporate responsibility actions

Environment

73%

Increase in the use of Renewable Energy Sources (RES) per employee

~350

Building infrastructures of the Bank were monitored online for energy consumption and water consumption by the Energy Office

-6.1%

Reduction in electricity consumption per m2

-4.5%

Reduction in paper consumption per employee

-5.2%

Reduction of water consumption per employee

Certified Environmental Management System (EMS):
EMAS / ISO 14001:2015

European Regulation / International Standard

673

Buildings included in EMS

770

Employees directly involved in EMS

€5.5 mn

Saved annually through implementation of the environmental management programs

Society

  • 54,438

    School students who benefited from the educational activities of PIOP

  • 815

    Regular educational programs for children

    9

    Thematic Museums at selected regions of Greece

  • 303

    Educational programs and entertainment activities for children

    34

    Exhibitions

  • 194

    Collaborations with third parties

    307

    Cultural activities

  • 337,266

    Visitors at PIOP Museums

    72.4%

    Free admission to PIOP Museums

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